Rights & Responsibilities

    • You have the right to be treated with courtesy from the whole practice team.

    • You have the right to see your preferred GP but the GP may direct you to a more appropriate clinician due to not routinely performing the service you seek.

    • Full confidentiality from all members of staff at all times.

    • Repeat prescriptions will be ready within 2 working days.

How you can help us

    • Be on time for your appointment

    • Tell us if you need to cancel

    • Call for a home visit before 1000hrs

    • Ring for test results after 1300hrs

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